Shipping policy
Last updated Sept. 29, 2024
WE STRIVE TO PROVIDE YOU WITH SERVICES OF THE HIGHEST LEVEL!
-FREE SHIPPING ON ALL ORDER!
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across America every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts: processing time and shipping time. Processing time:shipping within 48 hours.Shipping time:we provide different methods for different products categories. Your shipping time will be affected by the shipping method you specified.
Please refer to the chart below to know about the shipping information you want:
Delivery Commitment Condition Price
Standard (5-8 business days delivery) 0-50 lb free
Standard (6-9 business days delivery) above 50 lb free
Expedited(4-7 business days delivery) 0-50 lb $10
Expedited(5-8 business days delivery) above 50 lb $10
*Some deliveries are experiencing delays due to ongoing COVID-19 challenges and their impact on our global supply chain.
Delivery Address
A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Intercleaner as undeliverable. When the carrier returns an undeliverable package to Intercleaner , please contact Intercleaner to make arrangements for reshipment.
We serve most states in the continental United States exclude the 7 states at this time:
Armed Forces - Americas
Alaska
Guam
Hawaii
Northern Mariana Islands
Puerto Rico
U.S. Virgin Islands
Check back as we expand to more regions.
DO YOU DELIVER INTERNATIONALLY?
Sorry~We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://intercleanerhome.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
E-mail: info@intercleanerhome.com